All posts by Kit Livingston

How this Company Created Mobile Data Usage Awareness

Before implementing MobilSentry™, all this company could do was watch high data usage increase its mobility budget month over month. The lack of enforceable usage policy left the enterprise with no way to impose consequences for excessive consumption.

Cause

Most users were not acting maliciously; rather, simply did not realize the extent to which their data consumption impacted company cost.

Solution

Using MobilSentry™, the organization created greater awareness by sending notifications when users reached pre-determined thresholds. The new and enforceable expectation of prudent usage for audio and video streaming and social media usage changed most employees’ behavior resulting in an immediate reduction in mobility cost.

If your company is interested to find out how it can identify, assess, and quantify data usage waste, click here.

How this Utility Company Gained Business Value from EMM

The best way to grasp how MobilSentry™ manages mobile data and contributes to business objectives comes from actual use cases. Following is just one of many successful case studies:

Problem

An electric and gas utility was struggling to accommodate all the mobile data its users were devouring – the expense was adding up quickly. Its way of dealing with the issue was to talk, one-on-one with people using the most data each month.

Cause

Without the ability to see exactly what employees were doing and when, the utility could do little more than ask users to curtail consumption. In the absence of definitive proof, employees were able to say that they were conducting legitimate business and the utility was powerless to prove otherwise.

Solution

With MobilSentry in place, administrators now can see specific activity and when and where it is taking place. In one instance, an employee said he was doing business training at home via YouTube; however, with MobilSentry, administrators now could see the staffer was watching premium movie channels. Once the telecom/mobility/IT management department could prove the mobile data consumption was not work-related, the employee’s overall data usage was reduced dramatically.

To learn more about MobilSense’s Enhanced Mobility Management solution, click here.

How to create effective mobile data management

Usage Insights: This capability, along with real-time optimization is unique to MobilSentry™ – we illuminate everything happening with data consumption, including websites visited, and how much time spent – in aggregate for the company and detail for individual users, which is especially useful during uncertain times.

Real-time Alerts: MobilSentry™ sends a notification when a user nears or reaches a pre-specified threshold. Alerts are more effective if sent in real-time rather than delivering days or weeks after the fact. Administrators can set and deploy multiple notification thresholds in a billing cycle.

Data usage controls: Administrators may restrict usage by limiting access to certain categories such as streaming video, audio or social media, enforcing hard caps, or even blocking access to cellular data during certain days and times

Financial harmonization: Mobile data usage is linked to the overall cost. Enterprises must be able to translate consumption into dollars and see how it contributes to the top and bottom lines. MobilSentry shows organizations where they can save money and lets them tweak data consumption on the fly.

Click here to learn why Industry Analysts are calling MobilSense’s MobilSentry™ best-in-class mobile data management.