When selecting a partner, you are not only choosing a solution platform but a company as well. Our existing partnerships are a testament to our core company values including being ethical and candid in all our business dealings, having a commitment to excellence and quality in all our services and products and dependably delivering promised results.
MobilSense strives to deliver a superior partnership experience by helping you meet your customer’s evolving needs through rapid deployment and the flexible configuration options of our wireless management suite of services.
The MobilSentry™ platform is designed to adapt to your client’s unique needs by providing a scalable, extensible and modular solution that is easy to deploy and quickly delivers results. Our solution delivers a wide array of option-driven functionality that allows us to deliver tailored client solutions without extensive custom engineering. Our success and high customer retention are attributable to our ability to be agile in our product design along with our distinctive consultative implementation and deployment style. Learn More
Automation is the heart of any effective wireless management solution, without which you can expect to generate unnecessary cost overhead from manual processing steps, whether using in-house support staff or third-party consultants. Our philosophy has been to maximize the level of automation in every repetitive wireless expense management task. The benefits of the MobilSentry™ task automation consistently deliver improved accuracy, increased predictability, more productive throughput, enhanced control, and tighter integration to existing IT processes. Learn More
MobilSense can provide frontline support directly to your clients or we can back up your support teams, including the option of white labeling MobilSentry™. The extensive breadth of automation intrinsic to our application, allows our partners to perform an expanded range of back office functions on their own, resulting in lower prices. For example, some of our partners utilize the optimization algorithms and the real-time daily ‘unbillled usage’ reporting to perform all the needed optimization work without depending upon MobilSense resources. Additionally other partners are managing the provisioning workflow including fulfilling orders and catalog maintenance activities such as making pricing, configuration and description changes on their own. Our strategy is to extend the set of self-service capabilities to include the ability of partners to upload and process monthly invoices on their own.
Our support personnel is ready to plug into each partner’s support model, whether it be first-tier response direct to end clients or as a second-tier support channel for partners who prefer to maintain all customer interactions. To ensure partner success, we provide:
■ Sales support and training to maximize self-sufficiency
■ Certification training
■ Access to evaluation systems for testing, training and customer demonstrations
■ Development of co-branded collateral
■ Technical support to address the client’s needs
■ Co-marketing opportunities