If you knew off-hours data consumption is the biggest wireless cost to companies, would it affect the way you choose carrier usage plans? Of course, it would, but what if you knew who, when and how that data was being used? What if you knew your company was paying for your employee’s off-hour usage? Would you put controls in place to limit the amount of data your employees could use during non-work hours? Of course, you would.
Real-time monitoring is the ability to not only have access
to actionable feedback but the ability to create alerts and controls
automatically. For automation to happen,
you must have the ability to preset thresholds to block content categories, and
you should only have to do this once.
That’s the definition of real-time control.
Our real-time capability provides the oversight to set the software controls you need to effectively block or cap data usage by identifying websites accessed during data transaction sessions. If your company isn’t proactively reacting to data trends, you may want to consider real-time monitoring to avoid spikes in your mobile budget.
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Today, organizations are faced with the challenge of supporting large and diverse communities of in-house and mobile employees. Acknowledging that general customer support provided by wireless carriers is neither intended or adequate for business users, companies are faced with the choice of dedicating in-house resources or utilizing third-party expertise to meet their employee’s wireless handset needs.
Our help desk can be the focal point of contact between customer organizations and their users. With over a decade of experience in wireless expense management, our staff is uniquely qualified to solve problems before they impact your business.
Click here to learn more about our branded help desk offering.
MobilSense provides a central online provisioning portal for all carriers, devices, and services. MobilSentry permits management control by approval, standardization, and efficiency of ordering while enabling means for restricting device types by job function and managing timeliness of upgrades.
Our staff processes approved orders as they arrive hourly, which greatly improves the timeliness of provisioning tasks and frees up central administrative staff for other priority responsibilities. Our rules engine ensures orders adhere to corporate policy while making it easy to match devices and features based on job roles and responsibilities. In addition, the accuracy of asset ownership information will be enhanced by enforcing the collection of key employee information at the time orders are placed.
Click here to learn more about automated procurement with Mobilsense.