Wireless billing practices are prone to gaps resulting in invoices that are greater than they should be. When dealing with the challenges of today’s uncontrolled and undisciplined wireless environments, the first step should be to identify the most obvious overspending problems. A focus on minimizing carrier invoices is a good first step because it: 1) requires minimal organizational coordination and training to achieve, 2) generates immediate savings (in less than three months) and 3) represents a significant percentage of the overall hard savings opportunities available through a comprehensive wireless management practice.
In our methodology we recommend three distinct activities to uncover significant savings:
- Optimization of plans and features
- Elimination of uneeded devices and features
- Removal of billing and crediting errors
While some organizations are doing a reasonably good job at managing wireless costs, even among the most diligent, there are real opportunities to find additional savings. It is rare for a company to have full control over its wireless environment and be capitalizing on every potential savings opportunity.
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Our mobility management solution, MobilSentry™ provides multiple ways to search and display key information about your carrier invoice charges and employee device usage.
There are over 40 browser reports offered in MobilSentry™ covering a range of reporting needs addressing Invoicing, Optimization, Payment, Provisioning, Usage, and General-Purpose needs. Reporting is offered through a variety of dashboard views, standard reporting views, and if available, customer stored queries. In a number of reports, statistical and mathematical formulas are deployed to facilitate ready-to-use decision making business intelligence that doesn’t require additional manipulation or processing.
We believe an intuitive and flexible approach to reviewing carrier invoice data will empower managers of mobile devices to identify usage trends; analyze cost allocation patterns and spot non-optimal individual rate plans allowing for effective management of your mobile program.
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Virtually any large organization struggles with the task of eliminating mobile device allocation errors during monthly AP processing. Some organizations choose to tolerate a certain level of misallocations each month because the path to reducing those errors is just too time-consuming, while others are over-spending on human resources to meet a high standard of accuracy. If there is high value to mobile cost accounting exactness in your organization, there are methods, processes, and tools, including the right synchronization to Human Resources data to deliver high precision at the right cost/benefit ratio.
Translating a company’s data models into an effective mobile expense management capability that interfaces cleanly to HR and AP systems are a critical success component and not every Mobile Expense Management (MEM) consultant or application provider possesses the skills and architectural flexibility necessary to achieve success. When you get ready to make this journey, make sure you choose a vendor with a proven track record or you may find yourself with an unacceptable cost/benefit equation.
Click here to explore ways to make your monthly mobile allocation process precise, timely and above all, painless.