With over 11,000 corporate-liable cellular devices and $1.1M in monthly expenses, this company lacked any automation or repeatable methodologies to determine optimization savings and identify unneeded devices. Before contracting with MobilSense, this company hired a seasoned cellular management expert to focus on its wireless program. This expert not only saw an immediate need for greater control but an opportunity to reduce expenses. The expert recommended going to RFP and selected MobilSense as the vendor.
MobilSense was selected to perform a one-time, 90-day optimization in November of 2017. This company had limited cellular expense oversight for an extended period and utilized (unmanaged) voice, and data pooled plans, which produced massive billing pool overages. Also, there was limited visibility into zero use service lines resulting in termed employee devices billing for up to a year past termination.
In the first three months, MobilSense demonstrated their expertise by bringing down a $1.1 M in monthly cellular expense to $850K and reducing their active device count from 11,000 devices to under 9,000.
What started as a 90-day project grew into an ongoing engagement. From November 2017 to March 2019, MobilSense and the company’s cellular team partnered to further cut the monthly expenses by more than 50% to $550K and reduced the device count by 20% to 8,700, for an annualized savings of $7.4M!
Following is a list of highlights and success factors:
This client’s outcome was a tremendous financial and process improvement success, which illustrates that when collaborating with dedicated customer resources and employing industry best practices, astonishing results can be achieved – in this case, a 56% drop in monthly spending.