TRANSFER OF LIABILITY: Employee number moving off the Business Flex account onto Employee personal account
End User submits an order to Release Liability which moves their number from corporate liability to their own personal account
End user will be provided instructions on process and next steps in moving their number off the Business Flex corporate account
Callouts/FYI
My T-Mobile and My Account usage records will no longer be accessible once the ownership transfer is complete
End user’s voicemail box may be deleted
End user account must be current to transfer account ownership – this includes all past due charges and current charges. Both corporate liable and end users must be in good standing; neither can be past due, delinquent or in write-off status.
T-Mobile may require a credit check and deposit to open up a T-Mobile personal account.
If one party (end user or corporate entity) taking over the account does not contact T-Mobile and complete the transfer of ownership, party with the current liability will remain responsible for the account and all charges.
Both parties (end user and corporate entity) will need to agree to a service agreement.
End User Customer & Technical Support for change of responsibility:
888.870.4250 