MobilSentry provides a single-view, multi-carrier ordering portal to provision and upgrade devices, request feature and plan changes as well as suspend and terminate device services across all supported carriers. It removes the manual processes focused on a limited resource that has access to carrier portals to fulfill orders.
The ordering portal has customized catalogs which can be configured to present different offerings based on employee job function. A sophisticated rules engine provides flexibility for approval workflow and ensures each order adheres to corporate policy and matches devices and features based on job roles and responsibilities. Customers can depend on the stability and predictability of this robust procurement tool while delivering maximum efficiency through a single, carrier-agnostic portal for all carrier service requests.
Once approved, orders will be processed with the carriers while communicated updated status through the process of completing and shipping devices or services. Administrators have access to an order status report to track daily progress.