6 Unique Mobility Challenges for Utility Companies

With large geographical service delivery challenges, an era of rapid change in grid and metering technology and the dynamic strain of coping with rapid mobility solution growth it is increasingly difficult to satisfy the constant mandate to deliver the lowest rates to users. Detailed below are some key utility-specific mobility challenges which merit increased attention and appropriate solutions.

1. Regulatory scrutiny demands heightened financial discipline emphasizing accuracy and efficiency – Oversight by Public Utility Commissions for utility rate reviews requires constant examination of existing expense processes. Because it is growing rapidly and is inherently difficult to control, mobility cost management can be one of the most challenging.

2. Large field forces bring an increased need for effective mobility oversight solutions – Field forces require efficient technology on their mobility devices to be effective in their roles away from offices. With expanding mobility usage comes rapid growth in data usage.  

3. Infrastructure and expense controls are necessary to accompany the rollout of Smart Meters & AMI – Next generation Smart Meters and AMI technology in large deployments requires optimal use of carrier machine-to-machine/telemetry plans to support these new networks. Managing telemetry invoicing requires the use of custom plans and real time proactive actions – an area where deep expertise is essential.

Click here to read about the other three challenges.



Are You Unwittingly Subsidizing Your Employee’s Weekend Diversions?

A revealing new study shows 44.99% of all data transactions occur on nights and weekends. How does this translate for companies who provide corporate provided devices? It means 55% of employee data usage occurs during employee work hours. That’s a lot of off-hours data expense.

We reviewed over 200 million data transactions from business liable employee smartphones, tablets, and data cards spanning 15 months of data collection and over 2,500 terabytes of data usage to determine how wireless data is consumed. Why does it matter? There is no such thing as free night and weekend data which means companies are spending a lot more than they should.

Imagine what you could save on your wireless invoice if you only purchased half of the data you are currently buying. Are you doing better or worse than the average?

If you’re interested to know if your company is subsidizing your employee’s weekend entertainment, click here to learn more.


5 Unique Mobility Challenges for Electric Distribution Cooperatives

With large geographical coverage challenges, rapidly advancing technology solutions and a responsibility to deliver the lowest cost rates to members, the demands surrounding mobility solutions are unique for U.S. Distribution Cooperatives. Below are five challenges specifically related to Cooperatives’ increasing usage of mobility solutions and questions about these challenges that you should be able to answer.

1. Active field forces amplify the need for effective mobility oversight

Servicing sparsely populated territories results in a sizable field force with increasing communication and mobility data demands. Are asset inventories accurate? Is data usage managed and monitored closely?

2. Financial discipline is required to curtail the impact of high growth expense areas on member rates

For utilities, Mobility is one of the largest and fastest growing IT expense categories. Are you sure you aren’t spending more than you should on carrier invoices?

3. Effective expense controls and processes need to accompany Smart Meter and AMI roll outs

The rapid growth in machine-to-machine/telemetry deployments presents cost exposures in the absence of real-time data management practices. Are you using the best telemetry pooling plans? Are you making real time buffer adjustments before the cycle closes each month?

4. Limited staff time and experience to effectively manage and control mobility expense growth

A constantly changing array of rate plans coupled with dynamic fluctuations in usage patterns magnifies the potential for inflated wireless invoices that often goes unnoticed. How often do you evaluate your data pool sizes in relation to usage?

5. Subsidizing employee personal usage due to indiscernible personal versus business data usage

Expanding usage of data-consuming mobile apps along with carrier pricing schemes which don’t distinguish between peak and off-peak usage can lead to wireless invoices steadily climbing. How much of your total data usage occurs off hours by your employees?

How well are you handling these challenges?

To support distribution cooperatives in finding any gaps in their mobile cost management processes, we have developed an instant assessment tool, MobilAlertDIY™ that can help you check your success in meeting the challenges above.  We have used our extensive experience with Utility companies over the past 13 years to model ideal mobile costs. With just a few key statistics from your monthly carrier invoice we provide an instant comparison. The difference between the ideal cost and your actual cost will give you a preliminary assessment of just how well you are doing.  There is no charge and no commitment for this instant assessment.

Since member-owned cooperatives owe it to their members to discover if spending problems exist, in just minutes MobilAlertDIY™ will answer any questions you may have on mobile costs. Take the mobile cost saving challenge today.  It’s simple, it’s fast, it’s self-service, and it is free.

Click for an Instant Assessment Demo